Citation:Burns, Robert. “The Impact of Price Caps and Rate Freezes on the Service Quality.” In, 2003.Download CitationRTF RIS Download burns.price_.caps_.service.quality.11.dec_.03.pdf284 KB Abstract:"Burns, Robert. The Impact of Price Caps and Rate Freezes on the Service Quality. 11 December 2003. Presentation, 18 pages."Last updated on 05/08/2018 RTFRIS