“Reliability of the Nation's Electricity Grid.” In, 2004.Abstract
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. “Reliability and Markets: Two Sides of the Same Coin.” In, 2004.Abstract
. “Incentive Regulation and Customer Service Quality.” In, 2003.Abstract
. “Incentives Regulation and Service Quality.” In, 2003.Abstract
. “Comments on Price Caps and Service Quality.” In, 2003.Abstract

